Many people asked why call center agents paid so much. Some thought it is an easy job and easy money, setting pretty for 8 hours and talk the whole shift over the phone with the people you don't even knew. But being a "Call Boy" is definitely not an easy job, it's more stressful than working in a manufacturing company. We're paid to be a dart board for irate customers and Dull customers. We are the front line soldiers of the company.
Real Thing Happened:
"Lets morning the nyt, afternoon sa cebu and morning sa uk." As if taga UK kay nag good afternoon pa lolz
Tech Support: Good Afternoon, your through to tech support, my name is...Can I have the ACCOUNT NUMBER please...
Customer: My account number is www.mydomain.com
Tech Support: "Phone silent mode" BOGO Account number ga-an bag website...La kaila ug number siguro
Sir/Mam, the account number is actually a number... "yaw2x customer kay wla xa kaila ug unsay account number"
Tech Support: Hahayzzz istoryahee sir/mam!!!
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living life to the fullest by talking and doing things that we like.
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